This Privacy Policy explains how Dr.Jones (“we”, “our”, “us”) collects, uses, shares, and protects your personal information when you visit drjonesskincare.com or purchase our products.

1. Scope of this Policy

By using our website, creating an account, or placing an order, you acknowledge that you have read and understood this Privacy Policy. We may amend it from time to time; the “Last updated” date above tells you when the latest changes took effect. We encourage you to review this page periodically. :contentReference[oaicite:0]{index=0}

2. Information We Collect

• Information you provide directly —name, shipping address, email, telephone number, payment details, product reviews, and any data you submit through forms, surveys or customer-service interactions. :contentReference[oaicite:1]{index=1}
• Information collected automatically —device type, IP address, browser, referring pages, time stamps, and usage statistics gathered via cookies or similar technologies. :contentReference[oaicite:2]{index=2}
• Information from third parties —for example, social-media platforms if you engage with our content, or logistics/payment partners that confirm delivery or transaction status. :contentReference[oaicite:3]{index=3}

3. How We Use Your Information

• Process and deliver your orders
• Verify account identity and prevent fraud
• Provide customer support and respond to enquiries
• Improve site performance, products and services
• Send you personalised offers, promotions or surveys (you may opt out at any time)
• Comply with legal, regulatory or contractual obligations :contentReference[oaicite:4]{index=4}

4. How We Share Information

We never sell your personal data. We may share it only in these circumstances:

• Service providers—couriers, payment gateways, IT vendors who help us operate the site and fulfil orders.
• Business transfers—if Dr.Jones undergoes a merger or acquisition, data may be transferred to the new entity. :contentReference[oaicite:5]{index=5}
• Legal compliance—where required by law or to protect the rights and safety of Dr.Jones, our customers, or others.
• With your consent—for example, when you post a product review that you agree may be displayed publicly. :contentReference[oaicite:6]{index=6}

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal information, and to withdraw consent at any time. To exercise these rights, email us at mail@drjonesskincare.com. We may need to verify your identity before fulfilling certain requests. :contentReference[oaicite:7]{index=7}

6. Cookies & Similar Technologies

We use cookies to remember your preferences, keep your shopping cart updated, and analyse site traffic. You may disable cookies in your browser settings, but some site features may not function properly. :contentReference[oaicite:8]{index=8}

7. Data Security

We employ industry-standard safeguards such as SSL encryption, restricted server access, and regular security audits to protect your information. Nevertheless, no online transmission or storage system is guaranteed 100 % secure. We urge you to keep your password confidential and sign out after each session. :contentReference[oaicite:9]{index=9}

8. Retention

We retain personal data only as long as necessary to fulfil the purposes outlined above, or as required by law.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: mail@drjonesskincare.com
• Business hours: Monday – Friday, 10 am – 6 pm (GMT+8)